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How 55588 Handles Your Personal Information

Your account data, payment details, and browsing activity on 55588 are handled with care. This policy explains what we collect, why we collect it, and how you can access or update it — with access subject to your local law and eligible regions.

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55588 How 55588 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy

Have a question about your data or want to request a change? Our support team handles privacy queries directly. You can reach us through any of the channels below — we aim to respond to data-related requests within a reasonable timeframe under applicable law.

Live Chat Start a chat from your account dashboard. Available for account and data queries including access requests and correction of stored details.
Email Support Send your privacy request to our support email. Include your registered mobile number so we can locate your account quickly.
Help Centre Our help pages cover common data questions — how to update your contact details, how to check what we hold, and how to close your account.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Security and transparency are built into how we run accounts on 55588. Here is what that looks like in practice across the four areas that matter most to you.

Payment Data Security Transaction records for bKash, Nagad, and Rocket payments are encrypted in transit and at rest. We never store your mobile wallet PIN or full wallet credentials on our servers.
Cookies and Session State We use session cookies to keep you logged in across your phone browser and the app. You can clear cookies at any time from your device settings, which will log you out of your current session.
Data Retention and Deletion Active account data is kept while your account is open. Once you request closure, we delete personal data beyond what applicable law requires us to retain for audit or compliance purposes.
Requesting Access or Changes You can ask us to confirm what data we hold, correct inaccurate details, or delete your account. Submit your request via live chat or email with your registered number for verification.

Privacy Questions We Hear Most

These are the questions we get most often about how your data is handled on 55588. If yours is not here, reach out via live chat or email.

We collect your contact details, device information, and transaction records. Payment data linked to bKash, Nagad, or Rocket is collected only to process your deposits and withdrawals.

We share data only with payment processors like bKash, Nagad, and Rocket — and only what they need to complete your transaction. We do not sell your data to advertisers or third parties.

Contact us via live chat or email with your registered mobile number. We will confirm what we hold and provide a summary of your account data within the timeframe required by applicable law.

Yes. Request account closure through support and we will delete your personal data beyond what we are legally required to retain. We will confirm once the deletion is complete.

Session cookies keep your login active across your phone browser and the app. You can clear them from your device browser settings at any time, which ends your current session immediately.

This policy applies subject to your local law and the eligible regions we serve. If you are unsure whether the platform is available in your area, check the eligibility notice on the account registration page.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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